Job Description

It’s an exciting time to be part of IFF! Based in our Holmdel, NJ Office at Bell Works, the Sales Service Coordinator will be an integral part of our Sales Team. This is a great opportunity for a candidate interested to work in a face-paced team in Consumer Fragrance working closely with Account Managers. We are looking for a passionate and enthusiastic individual who be the key to the success of our sales team. A strong background in an administrative function will serve you well with this position requiring you to be highly organized and a strong attention to detail. This is a very interactive position where you will be the glue that sticks together different internal departments execution with the commercial delivery. To be successful in this position you will demonstrate excellent interpersonal skills, organizational and project coordination skills along with the ability to learn quickly, prioritize tasks effectively and manage pressure to meet deadlines. Client Project Responsibility: Coordinating multiple client fragrance development projects by liaising with internal teams, both locally and internationally, including perfumers, lab, marketing, production, customer service, scent designers & tracking all relevant details of project briefing and related submissions. Client Meeting Responsibility: Scheduling, organizing and preparing meetings, including: submission materials, sampling, blotters, submission sheets, and all support material. Client Service Responsibility: Daily and ongoing support and communication to customer needs, such as pricing, oil, coordination of shipping, documentation and samples. Project administration during project development, entering projects, sending out submissions and reworks, directing internal team, managing deadlines and requests, monitoring pricing, logging in bases, updating projects, keeping project folders and records, ordering oils, stability requests, regulatory paperwork, entering adoptions, entering into SAP, prices, and initiating line extensions. Data Management Responsibility: Maintain/Ownership of data integrity, including: SAP/Business Warehouse/Price Lists, oil references, sales reporting tools, approved levels and bases, etc. Safety/Toxicology Responsibility: Ensure clients’ current portfolios meet the latest industry regulations. Issue necessary safety documents; Coordinate all regulatory reworks, working with regulatory perfumers and team for all maintenance and new amendments. Additional administrative duties as assigned and a self-starter, willing to proactively take on additional projects both internal and external, work unsupervised, and take ownership to meet account objectives. Required Experience: 1-3 years of related work experience. Strong Multitasking and organizational skills as well as agility to manage priorities, very tight timelines and changing project requirements as well as supporting external customers. Strong Computer skills: Knowledge in such as Microsoft office, Excel, PPT, Word, SAP, to generate sales reports. Strong Interpersonal and Communication skills: effectively communicate and build customer and internal. Willingness to work overtime as needed to support business needs. Preferred Experience: 1-3 years’ experience in the Fragrance Industry preferred. Flexibility to travel to our NY office to support bodycare customer needs. Experience in prioritizing, coordinating, multi-tasking and managing several accounts as well as numerous projects at any given time with pressure to meet deadlines. Experience in fast paced environment, working with cross functional teams, multi-tasking and time management. Understanding the overall product development creative process and the drivers such as: Perfumery, Scent Design, Marketing, R&D and Operations. Desire to move into a commercial based role in future. Key traits: High energy level, a winning attitude, team spirit, calm under pressure, organized, proactive, customer focused and results oriented. Problem solver focused on delivering solutions, ability to quickly learn and master new task and business related software. Passion for consumer fragrance. Desire to move into a future sales role. Eager to learn.

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