Job Description

Application Administrator II, IT - Epic Prelude At North Memorial Health, you’re part of an inclusive health team that is rooted in our values: Advocate Courageously, Rally Together, Respect Uniqueness and Create Impact. Empathy and care are at the heart of North’s culture which is designed to actively support each team member’s wellbeing and growth. Our strength lies in our diversity, and we embrace the unique contributions and experiences of each person. Together, we empower patients to achieve their best health. Our health system encompasses two hospital locations in Robbinsdale and Maple Grove as well as a network of 25 clinics which includes 13 primary clinics, 6 specialty clinics, 4 urgent care/urgency centers and emergency care offerings covering five counties. Our Robbinsdale Hospital, established in 1954, is a 385-bed facility recognized as the top Level 1 Trauma center for 25 years, as well as serving as a Level II pediatric trauma center. Our Maple Grove Hospital was established in 2009, is a 134-bed facility recognized as a top hospital in the state for Women and Children Care, with a Level III NICU, and is the largest Family Birth Center in the state (~5,000 deliveries per year and over 60,000 babies delivered). Both have been named to the 2022 Fortune/Merative 100 Top Hospitals list, 2023 Women’s Choice Award Best Hospitals list. Benefits the North Way! As North Memorial Health is a non-profit organization you are eligible for the Public Student Loan Forgiveness program. Most part-time and all full-time positions are eligible for benefits. Health & Welfare Benefit Packages 401k Retirement Match or Pension Plan, based on workgroup eligibility Generous Paid Time Off (PTO) Plans Adoption Reimbursement up to $3000 per child Child Care Discount Program with New Horizon 10% off weekly childcare tuition Education/Tuition Reimbursement 24/7 Fitness Center Access for all benefit eligible team members Commitment to Diversity, Equity & Inclusion At North Memorial Health we recognize that the strength of our team lies in our diversity and make every effort to embrace the unique contributions and experiences of each person on our team. We strive to ensure that everyone feels like they are a valuable part of our community, with initiatives that reinforce our belief in diversity, equity, and inclusivity, to promote a workforce that enables authenticity, as we want to be our best when providing effective services to our patients. We acknowledge and celebrate the unique traditions, backgrounds, languages, beliefs, and customs of our community, and want everyone to feel welcome. Through our DE&I initiatives we hope to dispel myths, assumptions, and acts of implicit bias. About this position The Application Administrator II is an application design and configuration analyst for vendor-purchased and NMHC developed applications. Acts as liaison with designated department super users, application vendors, educators, and support staff regarding application upgrades, service requests, and optimization. The Application Administrator II will generally focus on one primary area of expertise, often being cross trained on a related application. Application focus areas include patient access, revenue cycle, clinical, ancillary department and/or administrative or corporate applications. This position will function as an application team member, often taking work direction from the IT Application Administrator Lead or IT Project Manager. The Application Administrator II works closely with the IT Resource Educators and in conjunction with Infrastructure Services staff and Customer Support staff to maintain, optimize and support the application system environment. Requirements Education • BA/BS in information technology, healthcare or related business or a Certified/Associate degree with 3 years of related application use with business or healthcare work experience, or 5 years of related application use with business or healthcare work experience. Experience Experience • Minimum of 3 years in a healthcare related field, using information technology in daily operations. Knowledge, Skills and Abilities

• Demonstrated analytical critical thinking skills for process development or problem resolution.
• Demonstrated customer service methodology and accountability.
• Knowledge of healthcare processes and application system coordination.
• Knowledge of database structure and reporting techniques and tools.

Licensure/Certification

• Maintained professional/clinical competence, certification and/or licensure as applicable.
• Certified training, followed by demonstrated competency certification in applicable software within six (6) weeks of class completion.

The North Memorial Health System is dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your past experience doesn’t perfectly align with every qualification listed, we encourage you to apply anyway. You may still be the right candidate for this or other roles. Work Group: Non Contract Hourspertwoweekpayperiod: 80 Shift: Days 8 hours Remote or On-site:Hybrid Remote FLSA Status: Exempt Benefit Eligibility: Health insurance benefits are available for this position. North Memorial Health offers multiple health plans based on work group eligibility. Salary Range:N22 ($37.49 - $56.23), based on experience Shift Differential: Compensation may include shift differential pay depending on the position and shift worked. STI Bonus Eligible: {bOther7} {GenericListType_stipercent} North Memorial Health is an equal employment and affirmative action employer. North Memorial Health does not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity, creed, status with respect to public assistance, or other protected class status. North Memorial Health provides reasonable accommodation to disabled applicants and employees and takes affirmative action to ensure that applicants are employed, and that employees are treated during employment, without regard to protected class status. If you believe that you have been treated in a way that does not conform to these statements, please contact our HR Service Center: 763-581-6947. If you need a reasonable accommodation, due to a disability, or to assist with the application process, please contact our HR Service Center: 763-581-6947.

INSPECTION OF AAP

North Memorial Health is a Federal government contractor or subcontractor. As a part of our obligations under law, we must develop a written Affirmative Action Program for Individuals with Disabilities and Protected Veterans, as specified by law (AAP). This AAP is available for inspection by applicants and employees in the Human Resources Office during normal business hours. Link to Policy North Memorial Health Be challenged. Be empowered. Be accountable. Join an empowering, supportive, and responsive environment that delivers unmatched customer service - not only for the community we serve but our own team members, too. #J-18808-Ljbffr North Memorial Medical Center

Job Tags

Full time, Contract work, Part time, For contractors, Work experience placement, For subcontractor, Remote job, Shift work,

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